The State IT Agency’s GovTech Conference 2022

In many ways we already live in smart cities, because we have fibre connectivity, e-billing and some service delivery via mobile phones. However, this is in the cities: villages and communities are on the wrong side of the digital divide. They might be able to access services via mobile technology in a limited fashion, but a real smart community needs substantial investment in support infrastructure and connectivity. A definition of a smart city is an innovative city or community that uses information and communication technology (ICT) to deliver services and quality of life. In reality, there are unprecedented changes in urbanisation meaning the smart city concept should rather be used to transform urban life and create a digital society. Even though digitalisation is a feature of life in many places, there are still a number of elements preventing people from enjoying its benefits.

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