Driving innovation in government

An insider's perspective on the organisation, culture and methods used to drive innovation in the Department for Work and Pensions.

At some point in their lives, everyone in the UK will come into contact with services from the Department for Work and Pensions (DWP). The department receives about 200 million calls and administers £191bn in benefits each year.

Conoce el artículo completo en: https://www.computerweekly.com/opinion/Driving-innovation-in-government