Digital transformation: Focus on people, not technology

You probably wouldn’t buy a coat if it’s always 80 degrees where you live—it’d be a waste of money. The same is true of any technology you don’t need. As businesses, governments, cities, and homes begin to digitally transform—if they haven’t done so already—you have to remember that you shouldn’t make changes just for the sake of it. Digital transformation should solve one or more problems that staff, customers, citizens, or stakeholders have, such as providing efficiency, cost savings, or an improved user experience.

Conoce el caso completo en: https://www.fastcompany.com/90896189/digital-transformation-focus-on-people-not-technology