How the pandemic advanced tech in government and education, according to this Houston expert
If you've logged onto a government website recently, you know that dealing with creaking, outdated government technology is about as much fun as a trip to the DMV. Held back by byzantine procurement rules, management-by-committee, and an aggressive commitment to decades-old UX principles, government websites and other tech tools are routinely confusing, horrible to use, and deeply inefficient.
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